Terms and Conditions

Asian Snacks Catering always wants your function/event to be a success. We know the best way to achieve success is to formulate a strong, honest, and open relationship with you, the event organizer. A relationship where communication is clear and expectations from both sides are understood from the beginning.

Asian Snacks Catering services are hired under the terms and conditions set out below and as described in relevant documentation. The payment by any person of any fees and charges for such services and venue facilities shall be deemed to be an acknowledgment and acceptance by such person of these conditions.

• Quotation
  Once you have discussed your brief, Asian Snacks Catering team will develop a quotation for you based on your individual requirements. This written quotation will remain valid for 14 days from date of issue. In the instance that the event brief alters, we will review and reissue the quotation.

• Prices
  While all attempts are made to maintain published prices, they may be subject to change at the discretion of Asian Snacks Catering. If prices differ, the client will be informed before the event date. Prices quoted include GST unless otherwise specified.

• Confirmation of Booking
  Asian Snacks Catering considers confirmation of the event upon receipt of these terms and conditions signed and accompanying payment of the requested deposit by the due date specified. Failure to adhere to this procedure may result in Asian Snacks Catering being forced to cancel the event.

• Payment Terms
  As many costs are incurred prior to the event date, Asian Snacks Catering has the following payment terms:

• • A deposit, based on a minimum of 50% of total quotation costs, is required to confirm your event. And the remaining of payment needs to be done before the event date.
  • From your second event deposit is just required 30%
  • For the event has the notice less than 10 (ten) days, we need you to pay in full
• Cancellation
  In the instance that you need to cancel your event, the following conditions will apply:

• • All cancellations must be made in writing.
  • If cancellation occurs more than 30 days prior to the event date, 100% of the deposit will be refunded. If cancellation occurs 14-30 days (inclusive) prior to the event date, 50% of the deposit will be refunded.
  • If cancellation occurs less than 14 days prior to the event date, the cancellation fee will consist of the total deposit and all non-refundable charges.
  • If the cancellation does not come from 2 parties but due to a natural reason or from the government or council affecting the event. We will have an agreement to reschedule the event date, in which case we do not refund but accept the change of event date
  • Where circumstances beyond Asian Snacks Catering control prevent Asian Snacks Catering from fulfilling any obligations, Asian Snacks Catering will be released from this agreement without penalty.

• Confirmation of Guest Numbers
  • To ensure maximum value and efficiency for you, Asian Snacks Catering requires confirmation of final numbers attending your event at least 10 (ten) working days prior to the event date.
  • If the confirmed number of guests increases Asian Snacks Catering will endeavor to accommodate any requests at late notice, but are unable to give a guarantee.
  • Slippage Clause – Asian Snacks Catering reserves the right to requote on revised numbers. Should numbers reduce by 10% of the proposal.
• Allergy/dietary
  It is very important to let us know if you or your guest is allergy with any of our food ingredients. As you know, our food recipe is very unique and using lots of Asian ingredients which is might including something would affect to your or your guest’s allergy/dietary. Please notice us this matter in a discussion by writing then we can tell you the alternative before the final quote released. Asian Snacks Catering will not take any responsibility after if there is no this discussion before a payment made

• Food leftover
  In order to avoid a food poisoning or a food sick, our guarantee, food is freshly cooked under the high star of food safety. According to the Brisbane City Council regulation, cooked food is only allowed sitting at the room temperature maximum 4hrs please use our food within 3.5hrs or dispose them after it.

Thank you for your understanding and sorry if any inconvenience

In order to make your event more success less stress please confirm your agreement this term and condition before you pay the deposit

Asian Snack Catering Team